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The Comments block lets users add and view comments linked to a specific item in your app — like a project, task, or client. It’s perfect for sharing updates, asking questions, or keeping track of important details in one place.

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Key things to know

  • Comments can be enabled from any Item detail blockor any list type block (List, Grid, Table)
  • Comments are always linked to a record — they can’t exist on their own.
  • You don’t need to set up an extra table to store them. Comments are saved directly inside your Softr app.
  • Each record has one comment thread, even if you show it in multiple places.
  • You can show comments as:
    • A block on a details page
    • A side panel (new!) that opens when clicking a button on a list

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Examples

Here’s how you can use comments in your app:
  • Projects – Let your team discuss project updates or next steps.
  • Support tickets – Add internal notes or track follow-ups.
  • Clients – Keep a record of conversations or important context.

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How to set up Comments block for Item detail block

  1. Enable the Comments block in the Action tab of the Item detail block
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  2. Choose if you want to show comments as a block or side panel.
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  3. Configure Features, Permissions and Style in Comments Settings
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How to set up Comments for a List block

  1. Add a new Item button in the Actions tab → Open Comments.
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  2. Note: In this case, the Comments tab can only be visualized in a Side panel.
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  3. Configure Features, Permissions, and Style in Comments Settings

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Comments settings and customization

Go to Settings → Comments to control how comments work across your app. From there, you can:
  • Add features like Rich text formatting and file upload option.
  • Change the sorting order, visual style, and message text
  • Set who can comment or view comments (e.g. everyone, only Admins)

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Notifications

Your app users can toggle Notifications on and off on the comments if they want to be notified by email when a new comment occurs on an item. You can also customize the notification emails that are sent to your users in the Notification section of the Comment Settings menu.
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