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Jira integration

Connect Jira with your Softr applications to turn app activity into tracked work. Build workflows that open Jira issues automatically — from form submissions, new sign-ups, or record changes — so nothing your team needs to act on gets lost.

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Overview

The Softr Jira integration links your no-code apps directly to your Jira Cloud site. Whenever something happens in Softr — a customer submits a bug report, a record is flagged, a new request comes in — you can automatically create a Jira issue in the right project, with the right type, assignee, priority, and details filled in from your workflow. Whether you’re building a client portal, an internal operations tool, or a support dashboard, the Jira integration closes the gap between what happens in your Softr app and the work your team tracks in Jira.

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Available Actions

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Create issue

Open a new issue in a Jira project with a summary, description, issue type, assignee, priority, labels, and due date — all set dynamically from your Softr workflow. Project, issue type, assignee, and priority are chosen from live dropdowns pulled straight from your connected Jira site.

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Key Benefits

  • No-code simplicity: Configure every Jira action visually in Softr — no code required beyond the one-time API token setup.
  • Instant issue creation: Turn any Softr form submission or record event into a Jira issue the moment it happens.
  • Always-current options: Projects, issue types, assignees, and priorities load directly from your Jira account, so you never hardcode IDs.
  • Right work, right place: Route each issue to the correct project and assignee automatically, based on your Softr data.
  • Ops-ready portals: Build intake forms and internal tools in Softr that feed work straight into Jira, where your team already plans and ships.

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Example Use Cases

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How to Connect Softr with Jira

  1. Open your Softr workspace and go to Workflows.
  2. Create a new workflow or open an existing one, then add a Jira action.
  3. In the Account field, click Add another account and enter your Jira domain (e.g. https://your-team.atlassian.net), your email address, and an API token.
  4. To generate an API token, log into id.atlassian.com, go to Security → API tokens, and click Create API token.
  5. Click Save — Softr verifies your credentials and connects the account.
  6. Pick the project and issue type, map the remaining fields from your Softr forms or previous workflow steps, then activate your workflow.