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Send Notification

Applies to: Send Notification 1.0.0, 1.1.0
Send notifications to your app users directly from a Softr Workflow. Notify users about new messages, status changes, task assignments, or any other event — as a push notification in their browser, in the app’s notification inbox, or both.

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Overview

Version history
  • Introduced in 1.0.0 as Send Push Notification, with push as the only channel.
  • Changed in 1.1.0: renamed to Send Notification, with a choice of channels.
The Send Notification action is a native Softr feature that lets you notify one or more specific users of your published app. It delivers through two channels:
  • Push — appears in the user’s browser or device notification center, even when they’re not actively using your app. Ideal for time-sensitive updates.
  • In-app (1.1.0 and later) — appears in the notification inbox inside your app, next to comment and mention notifications. It waits there until the user reads it, even if they weren’t online when it was sent.
Each notification includes a title, body, and an optional URL to open when the user clicks it.

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Prerequisites

Before using the Send Notification action in a Workflow, enable the channel(s) you want to use in your app:
  1. Open your Softr app and go to Users → Notifications.
  2. For Push, enable push notifications for the device type(s) you want to support — Mobile, Desktop, or both.
  3. For In-app, turn on In-app notifications. Use Notification inbox to customize the inbox button and texts.
  4. Publish your app.
Once push is enabled, users who visit your published app will be prompted to allow notifications in their browser. Only users who have granted permission will receive push notifications from your workflows. In-app notifications need no permission from the user: a recipient sees them in the inbox after logging in to your app.
In-app notifications are available on paid plans. If your plan doesn’t include them, the toggle shows a plan badge and can’t be turned on.

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Settings

If a channel is not enabled for the selected app, the action shows a warning:
  • “Push notification is not enabled for this app. Please enable it here.”
  • “App notifications are not enabled for this app. Please enable it here.” (1.1.0 and later)
The here link takes you directly to Users → Notifications in your app settings. Until the channel is enabled and the app is published, notifications on that channel are not delivered.

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Key Benefits

  • Instant delivery: Push notifications appear in the user’s browser or OS notification center in real time.
  • Nothing gets missed: In-app notifications stay in the inbox until the user reads them.
  • No email required: Reach specific users directly without sending an email.
  • Clickable deep links: Drive users to a specific page or record by setting a URL in the notification.
  • Native to Softr: No third-party service or API key required — notifications are built into every published Softr app.

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Example Use Cases

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How to Add a Notification Action to a Workflow

  1. Open your Softr workspace and go to Workflows.
  2. Create a new workflow or open an existing one.
  3. Add an action step, select Softr Apps, then choose Send Notification.
  4. In the Settings panel on the right, pick the App and Channels, then configure the User email, Notification title, Notification body, and optionally Open URL on click.
  5. Map dynamic values from earlier steps (e.g., use the triggered user’s email as the recipient, or the record name in the notification body).
  6. Test the action using the Testing tab — for push, make sure at least one user has subscribed to notifications in your published app.
  7. Turn on your workflow.
To test push notifications, open your published app in a browser, allow notifications when prompted, then trigger the workflow. The notification will appear in your browser’s notification center.To test in-app notifications, log in to your published app as the recipient and open the notification inbox after the workflow runs.

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Versions

Steps created with an earlier version of Send Notification keep working. The Applies to line at the top of this page names the versions the page covers. An item marked with a version applies from that version on; everything else applies to every version of the page. A Version history block under a heading lists what changed for that part.