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Twilio integration

Connect Twilio with your Softr applications to send SMS messages straight from your no-code app. Confirm bookings, send reminders, alert your team, and keep customers in the loop — all triggered automatically by what happens inside Softr.

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Overview

The Softr Twilio integration lets you turn any event in your app into a text message. Send SMS confirmations after a form submission, push real-time alerts to your operations team, or notify members the moment a record changes — without touching code. Whether you’re running a booking app, a customer portal, or an internal ops dashboard, Twilio gives your Softr workflows a direct line to your users’ phones for the moments that matter most.

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Available Actions

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Send SMS

Send a text message to any phone number using your Twilio account. Personalize the message with data from your Softr forms, records, or earlier workflow steps.

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Key Benefits

  • No-code simplicity: Add SMS to any Softr workflow without writing code or wiring up APIs.
  • Reach customers instantly: Texts get opened in seconds — perfect for confirmations, reminders, and time-sensitive alerts.
  • Personalized at scale: Pull names, dates, order details, and any other field from your Softr app straight into the message body.
  • Reliable global delivery: Lean on Twilio’s carrier network to send messages to customers and team members anywhere in the world.
  • Trigger-based automation: Fire texts off form submissions, sign-ups, status changes, or scheduled workflows — fully automated.

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Example Use Cases

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How to Connect Softr with Twilio

  1. Open your Softr app and go to Workflows.
  2. Create a new workflow and add the Send SMS Twilio action.
  3. Click Connect to Twilio and paste in your Account SID, Auth Token, and sender phone number.
  4. Your Account SID, Auth Token, and sender phone number can be found in your Twilio Console.
  5. Pick the trigger that should fire it — a form submission, record update, or scheduled run.
  6. Write your message and map fields from your Softr forms or records into the recipient number and message body.
  7. Save and activate your workflow.