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Documentation Index

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Postmark integration

Connect Postmark with your Softr applications to send fast, reliable transactional emails straight to your users’ inboxes. Power welcome emails, password resets, receipts, and customer-facing confirmations from your Softr app — with the deliverability your business depends on.

Overview

The Softr Postmark integration lets you trigger transactional emails from any event in your Softr app — form submissions, member sign-ups, record updates, status changes, or scheduled workflows. Unlike personal inbox tools, Postmark is purpose-built for high-volume transactional mail, so messages land in the inbox instead of the promotions tab. This is the right fit when your Softr app needs to send branded, reliable emails from your own domain at scale: onboarding flows for new members, order or booking confirmations, account notifications, password and access emails, and any other automated communication where deliverability matters.

Available Actions

Send email

Send a transactional email from your verified Postmark sender to one or more recipients, with custom subject, body, and optional HTML content — triggered by any event in your Softr app.

Key Benefits

  • Industry-leading deliverability: Postmark’s transactional infrastructure consistently lands emails in the inbox, not the spam folder.
  • Built for scale: Send thousands of emails from your Softr app without throttling, queues, or manual retries.
  • Branded from your domain: Send from your own verified domain so customers see your brand, not a third-party address.
  • No-code setup: Wire emails into your Softr workflows visually — no SMTP configuration, no developer required.
  • Real-time and reliable: Trigger emails the moment a user submits a form, signs up, or updates a record, with the speed your customers expect.

Example Use Cases

Use CaseDescription
Welcome new membersSend a branded welcome email the moment someone signs up to your Softr member portal.
Password reset and accessDeliver password reset and account-access emails reliably so members never get locked out.
Order and booking confirmationsEmail customers a confirmation as soon as they submit an order, booking, or application form in your Softr app.
Receipts and invoicesAutomatically send a receipt or invoice email when a payment or transaction is recorded.
Status change notificationsAlert customers when their request, application, or order changes status in your Softr database.
Scheduled customer updatesSend recurring transactional emails — renewal reminders, expiry notices, or account summaries — on a schedule.

How to Connect Softr with Postmark

  1. In your Postmark account, go to Servers, open the server you want to send from, and copy its Server API token.
  2. Open your Softr app and go to Integrations → Postmark.
  3. Click Connect Postmark and paste your Server API token.
  4. Add the Send email action to a workflow and choose your verified sender address.
  5. Map recipient, subject, and message content from your Softr forms, records, or previous workflow steps.
  6. Save and activate your workflow.