AI Credits
Information on how AI credits work and are billed.
Overview
AI credits are what power Softr’s AI features like Ask AI and Database AI Agents. Credits are consumed based on the model, task type, and size of the input/output. This article explains how credits work, what happens if you run out, and how to add more.
Included Credits
Every Softr plan — including Free — comes with a set number of AI credits each month.
- Free plan: 500 AI credits/month
- Basic plan: 1000 AI credits/month
- Professional plan: 5000 AI credits/month
- Business: 10,000 AI credits/month
Notes:
- Credits reset automatically each month.
- All AI features draw from the same monthly pool.
- The exact number of included credits depends on your plan.
Add-on Credits
If you need more AI credits than what’s included in your plan:
- Credit add-ons are available on paid plans.
- Add-ons are billed as subscriptions (not one-time purchases).
- Unused add-on credits can roll over for up to 1 month.
- Free credits do not roll over — they reset each month.
👉 Example: If you purchase a 10,000 credit add-on in October but only use 6,000, the remaining 4,000 will carry over into November.
*Note: Add-on AI credits are only available on new Softr plans (not legacy plans)
When Credits Run Out
If you run out of AI credits during the month:
- AI features will pause (you won’t be charged)
- They’ll automatically resume when your credits renew at the start of your billing cycle OR you can purchase a credit add-on subscription to continue using AI right away.
Tracking Credit Usage
You can always see your credit balance and manage add-ons from your Plans & Billing page:
- Go to Account Settings → Plan and billing.
- Check your remaining AI credits under AI credits
- Click Get more to purchase a credit add-on.
FAQ
Can I use AI features on the free plan?
Yes. Every Softr plan (including Free) comes with monthly AI credits. AI features (e.g. Ask AI and Database AI Agents) use these credits, depending on a variety of factors like AI model and output length. You can see credit usage on your Plans & Billing page. AI credits reset each month.
What happens if I run out of AI credits?
If you run out of AI credits in a given month, your AI features will pause until your credits reset with your plan or you purchase an AI credit add-on.
How do AI credit add-ons and rollovers work?
AI credit add-ons can be purchased if you’re on paid plan, to increase your amount of monthly credits. Credit add-ons are available as a monthly subscription.
Free credits reset each month, and add-on credits can roll over for up to one month.
Last updated on September 30, 2025