You can always start using Softr for free and explore what’s possible to build with it. You can upgrade at any time to unlock more builders, app users, records, custom domains, and advanced features. This page walks through each plan, how app users are counted and billed, and how to manage your subscription.
Softr offers four self-serve plans plus a custom Enterprise plan. Prices are in USD. Choosing annual billing gives you roughly two months free compared to paying monthly.
Plan
Best for
Annual (billed yearly)
Monthly
Free
Exploring what Softr can do
$0
$0
Basic
Individuals powering work productivity
$19/mo
$25/mo
Pro
Small teams building operational tools
$99/mo
$119/mo
Business
Companies building advanced systems at scale
$329/mo
$395/mo
Enterprise
Companies that want extra volume, security, and support
Custom
Custom
Annual plans are billed once for 12 months. The annual rate above is the effective per-month price when paying yearly.
Monthly billing charges a recurring fee at the start of each monthly cycle. Annual billing is paid upfront for 12 months and works out cheaper — you get roughly two months free compared to the monthly rate.You can switch between monthly and annual billing using the toggle in the plan selection modal.
If you cancel your plan before the end of the current monthly or annual cycle, your subscription stays active until that cycle ends.
The Free plan is available forever and lets you build apps, databases, workflows, and forms to try Softr out.Signing up for the first time starts a 7-day free trial with full access to the Business plan’s premium features. Attaching a credit card will extend your trial by another 7 days, for a total of a 14-day trial.
You’ll be charged as soon as your trial period ends. However, if you cancel your subscription before your trial expires, you won’t be charged anything.
App users are the people who log in to and use your published apps. App builders are people you add to your Softr workspace to help build your apps, databases, workflows, and forms. How they’re counted depends on their relationship to your workspace and apps.
Workspace members
Your workspace’s owner, members, and guests. They can also be added as app users without using up any app-user allowance.
Team app users
App users whose email uses the same business domain as any workspace member. Free email domains (Gmail, Outlook, etc.) don’t count as a business domain.
Client app users
Everyone else — typically your external customers and clients.
The same email across multiple apps is counted only once.
Deactivated users don’t count toward your allowance.
Only Basic and higher plans separate Team and Client users; the Free plan has a single combined allowance of 5 users. Each plan includes a set number of Team and Client users, with the option to add more on Pro and Business:
Team users
Client users
Free
5 total (combined)
—
Basic
5 (no add-on)
5 (no add-on)
Pro
10 included · $3/extra · max 50
50 included · $1/extra · max 250
Business
30 included · $5/extra · max 100
100 included · $2/extra · max 500
Enterprise
Custom
Custom
Extra-user pricing is per user, per month. On the Free and Basic plans there is no app-user add-on — you’re capped at the included allowance.
On Pro and Business, you can go beyond the included Team and Client user counts up to each plan’s maximum (see the table above). Extra users are billed automatically on a pay-as-you-go basis.How extra-user billing works:
Extra users are billed monthly, even if your base plan is billed annually. The extra-user billing cycle aligns with your base plan’s start date.
Your workspace’s user count is checked once a day, so brief fluctuations won’t trigger surprise charges.
When your usage first exceeds your included allowance, we email the workspace owner and start a 7-day grace period before any charge, so you have time to adjust. If usage is still above the allowance at the end of the grace period, the extra users are billed (prorated).
If your user count drops, we don’t refund mid-cycle — the allowance stays available until your next renewal, at which point unused packs are removed automatically from the new bill.
The Plans & Billing section in Studio always shows your current, real-time user count. This can differ from the amount referenced in a billing notification, since billing is based on the daily check and grace period rather than the live count.
If an extra-user payment fails, we retry it for a grace period like the base plan. If it still isn’t resolved, all extra users (beyond the plan’s included allowance) are deactivated. You can still create users, but they stay deactivated until payment is resolved.
Builders are the people who can build and edit apps, databases, workflows, and forms in your workspace. Each plan includes a set number. Basic plan and up let you add more:
All paid plans include 1 custom domain. You can add more for $13/mo (billed annually) or $15/mo (billed monthly) each. The Free plan doesn’t include a custom domain.
Like extra users, the custom-domain add-on is pay-as-you-go — you’re billed automatically when you add one.
During a trial (opt-in or reverse trial), you can add extra users immediately if your plan allows it, with no grace period. Each plan’s maximum user limit still applies. If you still have extra users when the trial ends, a grace period begins once the first base-plan payment succeeds.
When you upgrade, you confirm the new cost at checkout, so any extra users are billed right away.
When you downgrade, the change is scheduled for your next renewal. If you still have extra users after the downgrade takes effect, a grace period begins before those users are billed.
Once a workspace hits a plan’s maximum user count, additional users can still be created but are kept deactivated until you free up space or move to a higher plan.
Data sources: Snowflake and BigQuery are available on Enterprise. Any data source not listed here is available on the same plans as before.
Pro — 99/mobilledannually(119/mo monthly). 2 builders, expandable Team (10, max 50) and Client (50, max 250) users, 3 custom user groups.
Business — 329/mobilledannually(395/mo monthly). 3 builders, expandable Team (30, max 100) and Client (100, max 500) users, 10 custom user groups.
Enterprise — Custom pricing for mid-market and enterprise teams, including advanced data sources like Snowflake and BigQuery and even custom integrations (Contact Sales).
Which plan is right for me?
Softr’s pricing plans are built to scale. From small teams to Fortune 500 companies, we have a plan for every business. Here’s what we recommend:
Free — For exploring what Softr can do. You get a taste of how key features work but have a limited usage allowance.
Basic — For professionals building apps to boost their work productivity. Ideal for early adopters within companies building lightweight apps — think simple internal tools used by 2–3 people, or automations that replace basic tasks.
Pro — For small teams building client-facing apps or internal tools essential for their day-to-day operations. Start here if you want your apps to be fully branded, with custom role-based permissions.
Business — For companies building systems at scale. Think business-critical applications that are used by multiple departments, connect to multiple integrations, and have complex logic and permissions.
Enterprise — For organizations with advanced security, compliance, and support requirements. Includes SSO, SCIM, audit logs, and SOC 2 access, plus custom limits, tailored agreements, and white-glove support to fit how your company operates.
Does Softr offer a free trial?
Yes! Everyone gets a free trial when they sign up — no credit card required — to experience everything Softr has to offer. Once your initial trial ends, you can extend it once by choosing a specific plan to trial again.
Is Softr's Free plan really free?
Yes. Our Free plan is free forever.
What is the difference between a Builder and an App User?
A builder is a workspace member or guest who can access Softr Studio to build applications, databases, and workflows. An app user is someone who can log in to a Softr app you’ve built.
How are app users counted?
We count unique user emails across all your published Softr apps:
The same email used in multiple apps is counted only once.
Deactivated users aren’t counted.
Builders in your workspace can be added as app users without counting toward your limit.
What is the difference between a Team User and a Client User?
Team users: App users who share the same business email domain as any builder in your workspace. All free email domains such as Gmail are counted as Client users. Client users: App users who aren’t considered Team users.
What if I need additional app users?
On the Pro plan and above, you can add app users beyond your default allowance (up to certain limits). Extra app users are billed separately each month. To calculate the additional user cost and learn how billing works, please see the extra-user calculator.
What happens if I hit the monthly workflow execution limit?
When you hit your monthly workflow execution limit, your workflows are paused until the limit renews or you upgrade your workspace.
Can I continue to build after running out of AI credits?
Absolutely! Softr is a hybrid AI app builder that lets you build with both AI and a no-code editor. Unlike other AI app builders, which stop working once you run out of credits, Softr lets you keep building even without AI.
Do unused AI credits roll over?
AI credits included in your base plan reset each month, and unused credits don’t roll over — so we encourage you to take full advantage of them! Add-on AI credits, on the other hand, roll over for one month if unused, giving you more time to spend them.
What if I need more custom domains?
Additional custom domains can be added for $15/month, or $13/month when billed annually. When you connect a new custom domain, we’ll ask you to confirm the extra charge. There’s no need to pre-purchase a custom domain allowance.
What is your refund policy?
We want you to be happy with your purchase. If you are unhappy for any reason, we’ll refund you in full within 14 days of your first payment on a monthly subscription and within 30 days of your first payment on a yearly subscription. Simply send us an email at support@softr.io, and we will process the refund.
Do you offer non-profit and education discounts?
Yes, we offer a 50% non-profit and education discount. You can fill out this form to claim it.
What payment methods do you accept?
We accept payments by credit card for Basic, Pro, and Business plans. We also offer payment by invoice (PO, wire transfer, ACH) on the Enterprise plan.
Can I cancel or switch plans anytime?
Yes. You can cancel or change plans at any time from Plan and billing. If you cancel mid-cycle, your subscription stays active until the end of the current billing period.
