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Add a Custom Domain to Your App

Add a Custom Domain to Your App

How to apply a custom domain to your Softr app.

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Custom domain and extra custom domain slots depend on the subscription plan. See plan comparison.

Your application can be published on:

  • a subdomain provided by Softr – gets assigned to your application by default, right after you create the application
  • your own custom domain
  • custom subdomains
 

In this guide, we'll show you how you can publish your application to your own custom domain (yourdomain.com). Custom domain boosts your credibility and helps to build up your brand. Let's proceed.

1. Add a custom domain

In your Softr application, go to the Settings => Custom Domain page and add your own custom domain in the following format "yourdomain.com". It will also add the full domain "www.yourdomain.com" by default.

Adding a custom domain
Adding a custom domain

2. Update the DNS

Access your domain's DNS settings in your domain registrar's or DNS host's dashboard.

Every DNS host has its own way of updating DNS settings. Please, read the help documentation of your DNS host if you are not familiar with it yet. Also, check out our FAQ on domain setup.

Add an A record and CNAME

You will need to create an A record and a CNAME

  • For the A record, set the host to @;
  • For the CNAME, set the host to www ;
  • Input the IP address we've provided for you: “35.158.87.123”
Custom domain setup
Custom domain setup

To verify that your DNS settings are correct, and that your domain is correctly pointing to Softr, check the status of your domain name in your DNS settings.

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DNS changes may take a few minutes for your A name records to propagate everywhere. If you still run into any issues with your domain verification, reach out to your DNS provider to make sure the records are set correctly.

3. Publish your application to your custom domain

Now if you click on the Publish button within your Softr studio's top navigation bar, you should see your custom domain in the menu that opens. Click the Publish button, and you are almost done.

Publishing the custom domain
Publishing the custom domain

It may take up to 48 hours before changes are successfully made from your DNS host, so that you are able to open your application with your domain.

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When the DNS records in your Settings => Custom Domain page show up as Connected in green color, your domain is functional.
 

Troubleshooting when domain does not work correctly

If your domain is not working correctly after 48 hours:

  • If there is an extra pre-existing A record not related to Softr, remove it
  • If you have an pre-existing AAAA Record on your DNS settings, remove it
  • CNAME should point to your custom domain, not <domain>.softr.app
  • If your domain registrar doesn’t allow for @ to be used in A Record, Leave A record value empty, and add www for CNAME
  • SSL is being installed automatically once you point to the right domain and Publish the app.
 

If your DNS settings are correct and you are still experiencing issues with your published application, contact your domain provider’s support, or contact us and we'll assist.

Not connected
Not connected
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EXAMPLE: Please, check out our example tutorial for a Namecheap domain setup here.
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Last updated on December 13, 2023

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