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Crisp

Crisp is an all-in-one multichannel messaging platform that helps you and your customers connect.

Adding your website

To integrate Crisp on your Softr app, you need to add your site domain and name when registering on Crisp or in Settings => Website Settings => Add a new website.

Add a new website
Add a new website

Add your website details as shown below.

Adding website details
Adding website details

Getting the website ID

As soon as your site is set up, go ahead and connect Crisp. First, you need to click Integrations next to your site name in Settings => Website settings.

Integrations
Integrations

In the pop-up that appears next, choose the HTML option.

Selecting the HTML option
Selecting the HTML option

In the HTML code, locate the Website ID and copy it.

Locating Website ID
Locating Website ID

Adding the Website ID in Softr Studio

Finally, go back to Softr Studio and paste the code in Settings => Integrations => Crisp.

Adding Website ID in Softr
Adding Website ID in Softr

Save the settings, publish your app again, and youโ€™re done. Now, the Crisp chat icon should appear on your site, allowing your customers to contact you at any time.

Crisp Chat activated on the site
Crisp Chat activated on the site
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Last updated on December 6, 2022