Tutorial: How to set up a custom domain for Namecheap

Connect a Namecheap domain to your Softr app.

Custom domain and extra custom domain slots depend on the subscription plan. See plan comparison.

Step 1

First, log in to your Namecheap account dashboard.

Notion image

Step 2

Next to the domain you want to point to Softr, click on “Manage”.

Notion image

Step 3

Click into the “Advanced DNS” tab. If you see CNAME Record and URL Redirect Record with parkingpage.namecheap like values please delete them.

Notion image

If your screen doesn’t look like the image above, it’s most likely because you have your DNS pointed elsewhere. In other words, to create DNS records at Namecheap, you need to be using “Namecheap BasicDNS” which is included with every domain. You can check by going into the “Domain” tab.

Step 4

Click into the “Advanced DNS” tab and then click on “Add New Record”. If you see an A Record that already exists you will simply need to edit it (skip to the next step).

Notion image

Step 5

You will need to create an A record (with @)and a CNAME (with www) as well input the IP address provided by us (from Settings => Custom Domain in Softr Studio), as shown below.

IP address
IP address
Setup in Namecheap
Setup in Namecheap
Did this answer your question?

Last updated on August 24, 2023